Introduction
Last updated: Sep 21, 2026
Table of Contents
- Introduction
- What information we collect and store
- With whom we share your personal information
- SMS messaging
- Sale of your information
- Cookies
- Children’s privacy
- Analytics programs
- Information retention
- The rights of California residents
- Exercising your rights
- Third-party websites
- Do Not Track
- Questions
- Changes to Privacy Policy
We value your privacy very highly. Please read this Privacy Policy carefully before using the tsahousing.com website https://tsahousing.com/ (the “Website”) operated by Thomas Safran & Associates, Inc., a(n) Corporation formed in California, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website. By continuing to access or use our Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. The last revision date is noted at the top of this Policy and is effective upon posting. Any changes will be effective only after the effective date of the change and will not affect any disputes arising prior to the effective date of the change.
This policy applies to personal information we collect:
- On the Website; and
- In email, text, and other electronic messages between you and this Website .
It does not apply to personal information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
How Do We Collect Personal Information?
- From you. Directly from you when you provide it to us when you apply for a lease or an employment opportunity, or otherwise use our Services, either online or in person at our leasing office or in our buildings.
- From devices you use when you interact with us online. This includes information collected through our Services and automatically as you navigate through the site from devices you use to connect to our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies and web beacons.
- From third parties and publicly available sources. This includes, but is limited to our business partners, websites that enable social sharing, social media sites, consumer reporting agencies, and from our service providers, vendors, affiliates, or other individuals, businesses, and commercially available sources.
What information we collect and store
In the last 12 months, we have collected the following information about individuals using our Website:
Identifying information - Name
Specific piece of information
Name
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - Postal / Shipping address
Specific piece of information
Postal / Shipping address
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - Billing address
Specific piece of information
Billing address
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - Phone number
Specific piece of information
Phone number
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - IP address
Specific piece of information
IP address
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Displaying embedded maps and tracking and analyzing interactions with such maps
Identifying information - Email address
Specific piece of information
Email address
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - Device identifier
Specific piece of information
Device identifier
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Displaying embedded maps and tracking and analyzing interactions with such maps
Identifying information - Alias
Specific piece of information
Alias
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Identifying information - Online identifier
Specific piece of information
Online identifier
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Displaying embedded maps and tracking and analyzing interactions with such maps
Financial information - Bank account number
Specific piece of information
Bank account number
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Characteristics of protected classifications - Age
Specific piece of information
Age
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Characteristics of protected classifications - Physical disabilities
Specific piece of information
Physical disabilities
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Characteristics of protected classifications - Marital status
Specific piece of information
Marital status
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Characteristics of protected classifications - Sex
Specific piece of information
Sex
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Characteristics of protected classifications – Gender
Specific piece of information
Gender
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Commercial information - Records of personal property
Specific piece of information
Records of personal property
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
Sensitive personal information - Social Security Number
Specific piece of information
Social Security Number
Where we get this information
- Information submitted by the consumer
How we use this information
- Providing Housing
Sensitive personal information - Race
Specific piece of information
Race
Where we get this information
- Information submitted by the consumer
With whom we share your personal information
We do not share nor disclose your personal information to any third parties.
We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.
SMS messaging
We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you informational messages. Our SMS program can be described as follows: Resident Information All messages will originate from 310-820-4888. We will send you messages As Needed. Please note that messaging frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at [email protected]. If you text us “Stop”, you will receive the following confirmation message: You have been unsubscribed.. If you would like to re-subscribe to receiving SMS messages from us, you can do so by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by contacting us. For additional information regarding SMS messaging, please read our Terms of Service: https://tsahousing.com/terms-of-use/.
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements. This Website does not set cookies. However, some of these technologies store data in the browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address). These technologies may also be used to collect and store information about your usage of the Services, such as pages you have visited, other content you viewed, and search history. You may refuse to accept browser cookies by activating the appropriate setting on your browser. The Help section of your browser may tell you how to prevent your browser from accepting these technologies, such as cookies. To find out more about cookies, visit www.aboutcookies.org.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental or guardian consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected]
CCTV
We use CCTV video recording at our properties to protect the physical security of our properties and residents in line with applicable laws.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain the following personal information for the following periods of time:
Identifying information
Financial information
Characteristics of protected classifications
Commercial information
Internet or other electronic activity information
Sensitive personal information
The rights of California residents
Residents of California have the following rights with regard to their personal information:
- The right to access the personal information that we hold about you.
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
- The right to request that we amend any of the information that we have collected about you.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to opt out of sales of your personal information.
- The right to opt out of the sharing of your personal information with third parties for the purpose of targeted advertising.
- The right to not be discriminated against based upon your exercise of your privacy rights.
- The right to limit the use and disclosure of your sensitive personal information.
Exercising your rights
Residents of California may exercise the rights specified above by submitting a consumer request to:
Jordan Pynes
President
[email protected]
(310) 820-4888
11811 San Vicente Blvd. Los Angeles, CA 90049
United States
https://tsahousing.com/
Limit The Use Of My Sensitive Personal Information
If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Postal / Shipping address
- Phone number
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). We have the ability to deny your request(s) if certain exceptions in the law apply. If we deny your request, we will provide you with reasons for such denial.
Shine the Light Disclosure
We do not disclose personal information as defined by California Civil Code § 1798.83 (the “Shine the Light Law”) with third parties, other than our affiliates, for their direct marketing purposes. If you are a California resident, you may request information about our compliance with the Shine the Light Law by sending an email to [email protected] or by sending a letter to 11811 San Vicente Blvd. Los Angeles, CA 90049, United States. Any such request must include “Request for California Privacy Information” in the subject line and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the email address or mailing address referenced above.
Data Retention. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Information Security
We use commercially reasonable administrative, technical, personnel, and physical measures designed to safeguard information in its possession against loss, theft, unauthorized use, disclosure, or modification. However, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the internet. We cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to us, you do so at your own risk.
Questions
If you have any questions about this Privacy Policy, please contact us at [email protected].
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time consistent with applicable privacy laws and principles. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.